Frequently Asked Questions

Everything you need to know about shopping at the official RC Deportivo store

How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery status in real-time.

Can I personalize my RC Deportivo jersey?

Yes, we offer official customization for home, away, and third kits. You can choose to add the name and number of your favorite player or select a custom name and number.

What is the return policy for official merchandise?

You have 30 days from the date of receipt to return any item in its original condition. Please note that personalized jerseys cannot be returned unless they have a manufacturing defect.

Do you offer international shipping?

Yes, we ship our official products worldwide. Shipping costs and delivery times vary depending on the destination country and will be calculated at checkout.

Which payment methods are accepted?

We accept major credit and debit cards (Visa, Mastercard, American Express), PayPal, and common local payment methods to ensure a secure transaction.

How do I know which size to order?

Each product page includes a detailed 'Size Guide' link. We recommend measuring a garment you already own and comparing it to our official measurements for the best fit.